您好，这边查看到您是巴基斯坦账户，由于这里是负责中港澳台的客户，不同的国家有不同的权限，您的账户投诉事宜，建议您联系您的客户经理或是英文客服咨询比较快捷方便。另外，您也可以邮件到 support@xm.com 咨询，謝謝。

We noticed that you are holding a Pakistani account. Since permission and access vary by country, for your account issue, we kindly suggest reaching out to your Account Manager or our English Support Team for more efficient assistance. Alternatively, you may also email your inquiry to support@xm.com. Thank you very much.

已分配商家 XM.com

My Details:

· Full Name: [Zaid Zulfiqar]
· XM Account Number: [303540484]
· Email: zaidzulfiqar58@gmail.com

What Happened:

I deposited 350 USD into my XM account using my cousin's Binance Pay account. XM accepted the deposits without any warning or objection. I traded and generated profits.

· 13 June 2026: I requested withdrawal of 350 USD — went to "Pending" status.
· 15 June 2026: XM deducted -634.38 USD from my account (ADJ01-COR12) — this is my seized profit.
· 17 June 2026: XM Support and AML Unit both confirmed investigation complete — I was eligible to withdraw.
· 19 June 2026: XM suspended my account and nullified all profits, citing third-party deposit violation.

My original deposit was returned but my profit remains seized. I am not a fraudster. My KYC is complete. I was never warned at deposit time.

My Request:
Please help me recover my hard-earned trading profits.

Attachments: 7 screenshots attached  

Sincerely,
[Zaid Zulfiqar]